- The community, clients, allies, and gouverment consider that the organisazation’s actions are beneficial to them.
- The community, clients, allies, and gouverment consider that the organization’s actions are « what must be done » regardless of any personal benefit
- The community, clients, allies, and gouverment consider that the organization solves problems in the best possible manner.
Díez-Martín F et al. (2013), « Beyond Legitimacy: Legitimacy Types and Organizational Success ». Management Decision 51 (10): 1954‑69. https://doi.org/10.1108/MD-08-2012-0561