Intention de transmettre un message
Intention to Pass-Along a Message – 7-point scale
- I am willing to pass along this parody to my friends
- I am willing to tell other people to look at this parody
- I am willing to share this parody with my contacts
Kim, W.G., Han, J.S., and LEE, E., « Effects of Relationship Marketing on Repeat Purchase and Word-of-Mouth. » Journal of Hospitality and Tourism Research, 25, 3: 272-288.